Shun Tak Property Management Limited 信德物業管理有限公司(香港)招聘

Shun Tak Property Management Limited is a wholly – owned subsidiary of the Shun Tak Group currently managing a portfolio of residential, commercial and industrial properties in Hong Kong and Macau. It is also the first Hong Kong property management company accredited with the ISO 9001:2000 certification in Macau. We are now inviting applications for the following position:

Senior Customer Service Officer/ Customer Service Officer (5-Day Work Week)

Job duties :

To handle customers' enquiries, complaints and emergency cases
To check the patrol report and submit to the management office
To manage and maintain the management office routine administration work
To perform any other duty as assigned by superior

Requirements:

Form 5 or above
Minimum of 1 year' s relevant experience
Holder of valid Security Personnel Permit and certificate of SGSIA Recognized Training Course of Quality Assurance System Compliance is preferred
Uniform and shift duty is required
Good command of spoken and written English and Chinese
Hands on experience in Microsoft applications, Excel and Chinese Word Processing
Candidates with more experience will be considered for the position of Senior Customer Service Officer

Engineer/ Assistant Engineer (5-Day Work Week)

Job Duties:

Negotiate and monitor the performance of maintenance contractors, suppliers and technical team's staff
Responsible for the tender, award and renew of the contracts for maintenance/improvement works
Responsible for vetting of the fit-out/reinstatement requests
Liaise with relevant government authorities and public bodies
Ensure the compliance of the latest statutory regulations and requirements

Requirements:

Higher Diploma or above, preferably in Building Services Engineering or related disciplines
3-5 years working experiences in building repair & maintenance
Good command of both spoken and written English and Chinese
Strong leadership, presentation and problem solving skills
Responsible, self-disciplined and able to work under pressure
Candidates with less experience will be considered for the position of Assistant Engineer

Assistant Club House Officer

Job duties:

To lead the team of the Clubhouse staffs in organizing and implementing recreation programs and activities for the Residents
To conduct in-house staff training and prepare implementation plans
To handle the complaint from Resident and take follow-up action
To analyze the usage statistics of all facilities
To conduct daily patrolling for ensuring all sort of services are in high level of performance
To coordinate facility maintenance with Technical Department
To carry out the daily patrol for ensuring the services standard of all facilities
To prepare duty roster and leave arrangement
To monitor and evaluate the performance of assigned contractors
Any other duties as assigned by Senior Clubhouse Manager / Clubhouse Manager
Implement the work of company's quality, environmental and occupational, health and safety.

Requirements:

At least 2 years’ experience in prestige clubhouse, hotel or similar establishments
Good command of both spoken and written English
Hands-on experience in MS Office, Excel and PowerPoint
Shift duty and work on weekend and public holidays is required
Candidates with less experience will be considered for the position of Senior Club House Ambassador

Senior Club House Ambassador/ Club House Ambassador

Responsibilities:

To assist in the day-to-day operation and administration works of the Clubhouse
To handle the daily charges for facilities' admission fees and monthly program fees and compile reporting
To answer Residents' enquires and handle their initial complaints
To assist in organizing recreation/ festival programs and activities
To maintain the tidiness and cleanliness of the Reception, storerooms and management office
To do any other duties as assigned by senior management

Requirement:

Preferably holder of Certificate in Hotel / Sports / Recreation management;
At least 1 year experience in prestige clubhouse, hotel or similar establishments
Self-motivated, diligent, able to work independently
Hands-on experience in using MS Office and Chinese word processing
Shift duty and work on weekends and public holidays are required
Candidate with less experience will be considered as Clubhouse Ambassador

Assistant Property Officer (Commercial) (5-Day Work Week)

Job Duties:

To be responsible for day-to-day operation of a designated property portfolio
To handle complaints and enquiries of the customer
To oversee the repair and maintenance conditions of the properties
To supervise the performance of cleaning, security and other maintenance contractors
To attend regular meetings with Owners Committee and liaise with government bodies

Requirements:

Diploma or above, preferably in Property /Housing Management or related disciplines
Minimum 2 year relevant working experience in management of large scale commercial premises
Possess hands-on experience in MS Office & Chinese Word Processing
Customer-oriented and able to work under pressure
Work independently and good communication skills

We will offer attractive compensation package to the right candidate. Please send application enclosing resume stating career and salary history, expected salary and date of availability to The HR Dept, Rooms 908-11, 9/F, West Tower, Shun Tak Centre, 200 Connaught Road Central, Hong Kong by email to pm_hr@shuntakgroup.com (in Word format). Please quote the reference of the position you apply for in all correspondences.

The information supplied by the applicants will be used in accordance with the Personal Data (Privacy) Policy of Shun Tak Group (a copy of which will be provided upon request). Only shortlisted candidates will be notified.
www.shuntakgroup.com