Johnson & Johnson (Hong Kong) Ltd 香港招聘

Brand Manager [Vision Care]

This role is within the HK JJV, a small but lively team. You will be one of the marketers working on the ACUVUE brand. You’ll be responsible for the top priority ACUVUE sub brand(s) and projects that will drive total ACUVUE and business growth. We will expect you to explore new partnerships and opportunities to increase brand accessibility and improve consumer journey with us.

This is an exciting role that allows you to really make your mark. JJV has the culture of a small company within bigger J&J - more of a start-up than a big corporate feel. Sounds intriguing? We are agile, innovative, and enthusiastic about our brand and business. We need you to be a driven, self-starter, passionate about your brand and your business, motivated to unlock the category opportunity for ACUVUE Contact Lenses.

Job Description

• Support and achieving ACUVUE brand, business growth targets and play a critical role in driving contact lens penetration with wearer recruitment and retail (optical) partnership

• Drive category growth with demand generation programs

• Plan and execute end-to-end consumer journey (B2B and B2C) from appealing category selling story to customer and lead in all consumer communication touchpoints including instore, media, CRM

• Own ACUVUE (sub-brands) communication, pricing, promotion, new product launch and trade activations

• Discover category growth drivers, consumer insights and new business opportunities to shape the category and retail environment

• Work closely with professional education team and sales team to have deep understanding in retail environment and support in customer development and brand recommendation

• Partner with Regional Marketing Team and HK cross-functional team to drive innovation and deliver business goals

• Manage A&P with expertise in budgeting, forecasting and pay-out analyses. Implement process improvements

• Initiate and apply market research and data analytic to deliver insights and develop insights to practical plan

• Evaluate the effectiveness of the company's sales and marketing programs and strive for continuously improvement

• Own marketing copy clearance processes to ensure all internal and external communications are followed with compliance

• Manage 3rd party agencies

• Act as project leader to support organizational and department growth

Qualifications

• Excellence in presentation, communication and influencing skills

• Good command of written and spoken English & Chinese

• Strong communication and interpersonal skills

• Passionate in marketing and have growth mind set for own development

Job Requirements:

• Holder of Bachler Degree

• Minimum of 5 years business experience

• Solid experience of product go-to market strategy and execution

• A strategic thinker with strong business acumen, analytical and numerical skills

• Channel / trade marketing experience is preferred

• Trade visit in HK twice a month

• Travel not required for daily operation

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Field Service Engineer [MedTech]-2406224508W

Job Responsibilities will include but are not limited to:

• Perform service, preventative maintenance, modifications and installations on J&J medical device products at customer sites with minimal supervision

• Provide on-site customer repairs; responsible for delivering both timely and effective repairs

• Provide adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction

• Work closely and collaboratively with fellow field team members, including Sales, Marketing, and Training to ensure customer success

• Perform necessary administrative duties accurately

• Keeps accurate records of service calls, maintains inventory of service parts, tools, and test equipment.

• Follows safety practices as defined by the Company and/or the customer's site safety code

• Maintain annual training compliance to meet company, industry, and customer site requirements

• Job will generally be performed on customer site, typically at a Hospital or Medical Institution.

• Customer site may have exposure to hazardous materials, waste, airborne particles and allergens. 

• Sometimes employees are furnished and required to wear safety gear, protective equipment, gloves that the job requires. 

• Must be able to have manual dexterity to operate equipment and tools required on the job

• Must be able to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions

Required:

• Bachelor’s Degree in an Engineering field

• 4 years’ experience in a service environment working with customers to resolve problems related to capital equipment including surgical robotic equipment or related medical diagnostic equipment

• In lieu of a Bachelor’s Degree, 5 years’ experience & a 2-year technical school degree in an Engineering field.

• Strong electronics and computer background needed

• Strong proficiency in instrument systems technology to include mechanics, electrical, chemistry, and software technology

• Proficient in the use of tools and service test equipment

• Able to work both individually and in an established team setting

• Self-starter with strong customer service skills as well as excellent interpersonal skills

• Demonstrate excellent judgment in customer relations and in handling company resources

• Must be computer literate in Microsoft Word, Excel and PowerPoint and be able to utilize computer-based tools for reports, email and for general communication

• Willing to work different shifts as business needs dictate

• Travel may be required to support and provide service to other geographic regions

• Willingness to participate in an on-call rotation after training and certification is completed.

• Requires the ability to work within a flexible work/travel schedule

• Requires the ability to travel to customer sites on short notice and frequently requires the ability to work necessary hours to meet customer needs

• Must be able to occasionally lift and/or move up to 50lbs

• Occasional evening and weekend work may be required as job duties demand

Preferred:

• Advanced Degree

• Able to speak Cantonese, English and Mandarin

• Experience working in a regulated environment in compliance to ISO 13485 and 21 CFR 820

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Associate Key Account Manager (Hematology) [Innovative Medicine]

Essential duties and responsibilities:

• Develop long-term strategic plan to achieve sales objectives and other qualitative objectives

• Manage the call plan for both existing and new customers and manage the assigned territories

• Make regular visits to identify customers’ needs and provide treatment solution to HCP

• Analyze ordering pattern & product sales and prepare all the related reports and presentation as required

• Provide customer services to our HCP

• Collaborates with other departments to achieve company objectives

• Provide accurate sales forecast

• Mentor junior sales representative or new comers

• Demonstrate as a role model in sales function

• Relay market insight to management.

• Comply with Integrity and compliance standards

Job Requirements:

• Science background is preferred but not a must

• Bachelor Degree or above

• Minimum 4-year solid experience in selling & customer management in the healthcare industry for KAE

• Demonstrate effective communication skills

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Key Account Manager (Neuroscience) [Innovative Medicine]

Essential duties and responsibilities:

• Develop long-term strategic plan to achieve sales objectives and other qualitative objectives

• Manage the call plan for both existing and new customers and manage the assigned territories

• Make regular visits to identify customers’ needs and provide treatment solution to HCP

• Analyze ordering pattern & product sales and prepare all the related reports and presentation as required.

• Provide customer services to our HCP

• Collaborates with other departments to achieve company objectives

• Provide accurate sales forecast

• Mentor junior sales representative or new comers

• Demonstrate as a role model in sales function

• Relay market insight to management.

• Comply with Integrity and compliance standards

Essential knowledge and skills:

• Science background is preferred but not a must

• Bachelor Degree or above

• Minimum 4 year solid experience in selling & customer management in the healthcare industry for KAE

• Demonstrate effective communication skills

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Field Service Engineer [MedTech]

Job Responsibilities will include but are not limited to:

• Perform service, preventative maintenance, modifications and installations on J&J medical device products at customer sites with minimal supervision

• Provide on-site customer repairs; responsible for delivering both timely and effective repairs

• Provide adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction

• Work closely and collaboratively with fellow field team members, including Sales, Marketing, and Training to ensure customer success

• Perform necessary administrative duties accurately

• Keeps accurate records of service calls, maintains inventory of service parts, tools, and test equipment.

• Follows safety practices as defined by the Company and/or the customer's site safety code

• Maintain annual training compliance to meet company, industry, and customer site requirements

• Job will generally be performed on customer site, typically at a Hospital or Medical Institution.

• Customer site may have exposure to hazardous materials, waste, airborne particles and allergens.

• Sometimes employees are furnished and required to wear safety gear, protective equipment, gloves that the job requires.

• Must be able to have manual dexterity to operate equipment and tools required on the job

• Must be able to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions

Required:

• Bachelor’s Degree in an Engineering field

• 4 years’ experience in a service environment working with customers to resolve problems related to capital equipment including surgical robotic equipment or related medical diagnostic equipment

• In lieu of a Bachelor’s Degree, 5 years’ experience & a 2-year technical school degree in an Engineering field.

• Strong electronics and computer background needed

• Strong proficiency in instrument systems technology to include mechanics, electrical, chemistry, and software technology

• Proficient in the use of tools and service test equipment

• Able to work both individually and in an established team setting

• Self-starter with strong customer service skills as well as excellent interpersonal skills

• Demonstrate excellent judgment in customer relations and in handling company resources

• Must be computer literate in Microsoft Word, Excel and PowerPoint and be able to utilize computer-based tools for reports, email and for general communication

• Willing to work different shifts as business needs dictate

• Travel may be required to support and provide service to other geographic regions

• Willingness to participate in an on-call rotation after training and certification is completed.

• Requires the ability to work within a flexible work/travel schedule

• Requires the ability to travel to customer sites on short notice and frequently requires the ability to work necessary hours to meet customer needs

• Must be able to occasionally lift and/or move up to 50lbs

• Occasional evening and weekend work may be required as job duties demand

Preferred:

• Advanced Degree

• Able to speak Cantonese, English and Mandarin

• Experience working in a regulated environment in compliance to ISO 13485 and 21 CFR 820

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Associate Account Manager (Trauma) [MedTech]

Key Responsibilities:

• Promote products to healthcare professionals to achieve or exceed sales targets.

• Provide in-service technical support to healthcare professionals in operating room settings.

• Develop and implement strategic plans to meet sales and qualitative objectives.

• Manage and support sales operations within assigned accounts.

• Assist in marketing activities, campaigns, and medical education programs.

Requirements:

• Bachelor’s degree or higher.

• Minimum of 1 year of relevant experience in the medical device industry; new graduates are welcome to apply.

• Strong teamwork skills.

• Excellent communication abilities.

• Proficiency in English.

• Preferred background in Science, Nursing, or a medical-related field.

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