Johnson & Johnson (Hong Kong) Ltd 香港招聘
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Sales & Marketing Administrator
Experienced support individual contributor that executes tasks that are typically routine. Assists in administering sales incentives and compensation plans to sales employees and supports the implementation of sales strategies that optimize business growth opportunities by promoting a favorable view of the organization's products and services. Works to develop a functional knowledge of operations to promote sales enablement, customer relationship management and best practices in order to assess customer needs.
Job Description:
Provides support in examining current sales administration and operational processes to identify process improvements, optimize efficiencies, and collaborate with management to evaluate and implement identified improvements. Assists in monitoring performance dashboards to assess sales performances and track sales reports and critical metrics in order to remain well-versed on sales team capabilities and hindrances. Maintains engaging and effective customer relationships by providing order processing and product support, informing on product shortages and price changes, investigating customer inquiries, and escalating product complaints. Loads new customer information into the organizations customer relationship management system to enable conversion and enhance retention leads. Works to develop an in-depth knowledge of product information and troubleshooting processes, major innovations regarding sales and customer management systems, and relevant metrics that evaluate sales performance. Compiles systematic reports for senior management that outline customer inquiries and complaints, reasons for product returns, and competitor product pricing to help inform on pertinent sales, market, and industry trends. Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.
Senior Product Specialist
Entry to developing individual contributor, who works under close supervision. Helps implement projects, programs, and processes in support of the organization's overall Clinical Sales - Hospital/Hospital Systems strategy. Applies theoretical knowledge of the Clinical Sales - Hospital/Hospital Systems field to carry out procedures and plans for the area.
Job Description:
Helps establish and implement programs and innovative initiatives for the organization to advance Clinical Sales - Specialty Physicians initiatives. Contributes to projects, programs, or processes for the Clinical Sales - Specialty Physicians area. Integrates methods based on analyses of trends and the competitive landscape to continually improve the organization's Clinical Sales - Specialty Physicians strategy. Generates growth initiatives within the clinical sales area by reviewing consumer analytics and communicating data-driven sales and customer retention strategies. Attends to cases in customer accounts and advises physicians on clinical attributes or techniques associated with products. Implements growth initiatives and improves competitive positioning through innovative sales and customer retention strategies. Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team. This job does not require any experience. This job is salaried. Job is eligible for sales incentive / sales commissions.
Associate Key Account Manager
Established and productive individual contributor, who works under moderate supervision. Supports the activities of the Neuroscience sales team in service of the sales and marketing strategy. Leverages data and analytics and develops an in-depth understanding on consumer behavior and market dynamics. Employs best practices and data-driven research to support the Neuroscience sales strategy.
Job Description:
Applies in-depth knowledge of Neuroscience products to execute sales strategy inclusive of operational planning for business needs. Contributes to the execution of sales and business development strategy and process under limited supervision. Analyzes complex performance, competitive, and customer data to identify key issues, and recommend strategies. Examines existing processes and develops continuous improvements in process, data, and sales operations. Documents potential opportunities and issues and communicates to appropriate parties. Identifies opportunities to maximize sales opportunities through conferences and other events. Coaches more junior colleagues in techniques, processes and responsibilities. Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team. Job is eligible for sales incentive / sales commissions.
