Hong Kong Baptist University 香港浸會大學招聘

中 醫 藥 學 院 臨 床 部

客戶服務主管 / 客戶服務助理 (電話服務中心) (23240087)

職責包括：接聽客戶有關診所預約及查詢的來電，及協助處理一般事務及文書工作等。客戶服務主管需同時協助部門督導客戶服務助理的日常工作、持續提升診所顧客服務質素及參與培訓工作等。

客戶服務主管：須完成中學課程，如有專上學歷者更佳；另需具有最少三年中、西醫藥診所或其他接待及顧客服務工作或管理經驗，具良好溝通技巧，操流利粵語、普通話及英語，熟識電腦操作。曾接受護理或中藥培訓更佳。

客戶服務助理：須完成中學課程，及具有最少一年中、西醫藥診所或其他接待及顧客服務工作經驗，具良好溝通技巧，操流利粵語及普通話，懂簡單英語，熟識電腦操作。曾接受護理或中藥培訓更佳。

工作時間：週一至週六工作五天，每星期輪休日不固定，由臨床部安排。

首合約為期一年。約滿後，經雙方同意及校方撥款情況許可下，可考慮繼續聘任。

薪酬及職級將按資歷及有關工作經驗而定。

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中 醫 藥 學 院 臨 床 部

二級中藥配藥員 / 助理中藥配藥員 (中醫藥診所) (23241087)

截止日期：2024年11月22日

職責包括參與配藥、煎藥、藥房的日常工作及診所部分其他工作。二級中藥配藥員需同時承擔藥房管理工作。

以下為各職級的學歷及經驗要求：

二級中藥配藥員：須持有中藥培訓高級證書，並具有不少於六年的有關工作經驗，其中需包括藥房管理經驗。另申請人需熟識電腦操作，能操流利粵語、普通話及英語。

助理中藥配藥員：須持有認可之中藥培訓資歷，並具有不少於三年的有關工作經驗。另申請人需熟識電腦操作，能操流利粵語及簡單英語，懂普通話者更佳。

此外，上述職級的應徵者須完成中學課程，並於香港中學會考取得最少五科合格，或於香港中學文憑考試取得最少五科達2級或以上成績。

工作時間及地點：週一至週六工作五天，每星期輪休日不固定，由臨床部安排。地點為臨床部轄下各中醫藥診所，按工作需要而定。

薪酬及職級將按資歷及有關工作經驗而定。

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Administrative Assistant (23240335)

Responsibilities:

• Support the overall success of the project by assisting with various-related duties and activities;

• Assist in the collection and compilation of relevant literature, resources and good practices;

• Provide assistance in event planning and organisation;

• Manage websites and social media accounts content and development;

• Assist in the design and execution of projects’ timelines and implementation; and

• Perform any other duties as assigned. 

Requirements:

• Post-secondary qualification with some years of relevant experience;

• Good command of written and spoken English and Chinese (both Cantonese and Mandarin); 

• Strong organisational, communication and interpersonal skills;

• Demonstrated ability to work independently with high level of self-motivation and accountability; 

• Proficiency in using Microsoft Excel, Word and PowerPoint; 

• Skills in Adobe programs or other digital platforms is desirable; and 

• Experience in project development and management is an added advantage.

The initial appointment will be offered on a fixed-term contract of one to two years. Re-appointment thereafter will be subject to mutual agreement and availability of funding.

Salary will be commensurate with qualifications and experience.

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Officer, Estates Office

The appointee will be a member of the Administration and Smart Systems Management Section of the Estates Office and be responsible for providing various administrative support to the operation of the Estates Office.

Responsibilities:

• Provide general administrative/clerical support for the Estates Office;

• Assist the Senior Manager/Manager to explore initiatives and manage the development of smart systems to revamp the Estates Office’s administrative protocols in order to enhance efficiency and workflows;

• Work with vendor and establish user’s requirements for the development or enhancement of smart systems and solutions;

• Undertake and coordinate administrative tasks/operations associated with campus planning/development and campus services/facilities management; and

• Perform any other ad hoc duties as assigned.

Requirements:

• A recognised bachelor’s degree in information technology, computer science, or a related discipline with at least 5 years of work experience in management of application development. Experience in construction industry will be an advantage;

• Experience in management of systems development, digital transformation or working in the construction field will be an advantage;

• Good communication and language skills in both written and spoken English and Chinese;

• A high level of proficiency in computer applications, including Microsoft Word, Excel and PowerPoint;

• Eagerness to learn and develop, and receptiveness to innovative technologies; and

• Strong team player with can-do attitude, result-oriented mindset and positive energy.

The initial appointment will be offered on a fixed-term contract of two years.  Re-appointment thereafter will be subject to performance review, mutual agreement and availability of funding. 

Shortlisted candidates are required to sit for a written test.

Salary will be commensurate with qualifications and experience.

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