Bank of America 香港招聘

 

Officer, Senior Operations Analyst, Global Banknotes Operations

Job Description:

  • Responsibility to ensure the efficient day to day operation of the Global Banknotes Operations outsourced vault facility. Functions include onsite vendor management, managing daily transaction fulfilment duties, managing transaction discrepancy process, reporting and analysis of workflow & procedural adherence.

  • Provides guidance to employees within business regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.

  • Night Shift Hours: Able to commit to night shift working hours from 3.30 pm to 12.30 am

  • Public Holiday Coverage: Able to commit to working during Hong Kong public holidays

Required Skills: 

  • At least 2 years working experience in fields such as supply chain management, shipping and transportation, imports and exports, and commercial bank operations, etc.

  • Is very organized and methodical.

  • Is very meticulous and detail-oriented.

  • Is highly motivated, self-disciplined and has high-sense of ownership and responsibility.

  • Is energetic, willing to learn and adapt.

  • Is able to work in a team environment.

  • Is able to work on independence, shift allocate, under pressure and Hong Kong Public Holiday.

  • Able to commit working hours from 3.30pm to 12.30am

Desired Skills:

  • Strong organization and planning skills with the ability to multi-task and prioritize.

  • Good communication skills in both verbal and written English. 

  • Good communication skill in verbal Cantonese  

  • Proficiency in use of Mandarin would be an advantage.

  • Proficient in PC Knowledge and familiar with Microsoft Excel, Word, PowerPoint, and Outlook, etc.

  • Good time management, people skills and good business acumen.

  • Possesses good common business sense and can make good judgment.

Associate, CBK Support Specialist, Hong Kong

Job Description

Candidate will be a part of the CBK Support Specialist team working within Global Corporate and Investment Bank (GCIB).

The Function

The Corporate Banking Support Specialists team assists bankers in managing and executing a range of operational tasks that includes KYC tracking and population oversight and sales information and data management.  The team will also provide support for core processes including CAM tracking, Economic Sanctions assistance, and Material Negative News production and distribution.  The team will work with regional and industry teams in Corporate Banking to support regulatory and policy objectives but will partner with others in GCIB and across the business to execute on behalf of clients.  Like others, the team will be responsible for reviewing processes, identifying issues, and providing potential improvements.

The Role

The CBK Support Specialist (CBK SS) will engage with partners across business sectors and regions to execute and manage key operational tasks in a timely manner.

Role Responsibilities:

KYC Process & Data Support:

  • Review reporting to understand where clients are in KYC process and provide regular updates to banking team.  Each team member will monitor and understand the risks and business impacts of non-compliance with KYC processes, including restrictions and closures

  • Validate and track changes to quarterly refresh population - partner with KYC support to review, challenge, and communicate the KYC refresh forecast

  • Review internal RMTs as necessary

  • Submit KYC extension requests for clients that are subject to either restriction or closure

  • Support KYC Lift to Green process for clients that need to transact while in restriction

  • Manage client coverage data across all systems ensuring GCI linkages are correct in core systems

  • Review/remediate banker Scorecards for accuracy – ensure new clients are appropriately onboarded

  • Complete data validation to ensure deal information is correct

  • Review clients for appropriate activity and work with Bankers to determine if relationships with specific entities should continue (No Revenue Review)

  • Drive the organization and recording of client contacts in appropriate systems of record

Research & Support for Compliance Reviews:

  • Support key compliance processes for the business including assistance and tracking with Client Activity Monitoring (CAM), Special Purpose Entity (SPE), Material Negative News (MNN), and Economic Sanctions

General Support:

  • Manage new GCI requests

  • Raise process issues and potential improvements that help our business and our clients

  • Ensure performance metrics are met and exceptions are resolved within required timeframes

Required Skills:

  • Bachelor's degree or equivalent work experience

  • 3+ years experience in a client facing or business support role in the financial services or related industry

  • Knowledge of AML CDD industry practices

  • Conversant with regional business practices in AMRS, EMEA, or APAC related to AML CDD, Economic Sanctions, and Material Negative News as appropriate

  • Excellent interpersonal skills with emphasis on client focus, communication and collaboration

  • Thinks analytically and has strong problem solving skills

  • Adept to finding new approaches to improve overall work efficiency

  • Demonstrates desire and willingness to help others, drive outcomes, and potential to require limited supervision.

  • Excellent organizational skills and ability to prioritize and manage competing priorities with strong attention to detail

  • Proficiency using Microsoft PowerPoint, Excel, and Word

  • Fluent in written and spoken Cantonese, Mandarin, and English

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