Standard Chartered Bank 渣打銀行(香港)招聘
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Officer
Key Responsibilities:
To handle operational process of Account Resolutions
To handle internal customer inquiries/ complaints confidently and reliably
To do filling documents and records
To support cross team functions
To assist in preparing and consolidating the monthly report to Management
To comply with all applicable money laundering prevention procedures and, in particular. Report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed
To assist Manager, Account Resolutions and Account Resolutions Manager to prepare the reports and keep track the outstanding work tasks/ monitor the performance of GBS
To perform quality checking/ reconciliation on the daily/ monthly/ quarterly basis
Skills and Experience:
Retail Banking Product & Services
Microsoft (Word, Excel, PowerPoint)
AD, Team Manager, Insurance Specialists
Key Responsibilities:
Supervise the team to achieve insurance sales targets and the goals indicated on score cards while comply with operational and compliance requirements.
To monitor and lead the team to achieve assigned insurance revenue target with developing appropriate sales strategy and tactics.
To identify business opportunities and threats; plan, initiate and implement appropriate sales strategies to maximize business performance. To grow insurance business and increase the overall penetration.
Create a positive working environment to encourage commitment / contribution of team members through the provision of career development, trainings and on-going two-way communication / management support.
Build a strong and capable team and maintain a stable and quality staff force.
Cultivate team spirit by active participation in all meeting/activities and promote team work and drive employee engagement.
Improve my personal skills, especially in financial planning and products knowledge, by attending recommended trainings.
Active participation in all meeting/activities and people initiatives.
Fully met in a professional and competent manner.
To ensure the whole unit complied with all relevant compliance and regulatory requirements and applicable internal/group policies and procedures.
Adherence to risk management policies, compliance with legal, regulatory, and ethical standards, results of internal audit reviews, corporate values, and customer satisfaction.
Qualifications:
IIQE 1-3,5 and SI 1,7,8
Extensive Knowledge on insurance products
Good presentation and selling skill
Communicate with client to understand the client needs