Standard Chartered Bank 渣打銀行(香港)招聘

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Assistant

Job Summary

To provide operational support to different stakeholders
To ensure the team clear deliver the outcome within agreed SLA and in high quality
To monitor both onshore and offshore team performance through MI reports
To handle internal and external customer inquiries/ complaints confidently and reliably
To support cross team functions and upskill
To assist in preparing and consolidating the monthly report to Management
To ensure the team following internal DOI “Departmental Operation Instruction” and Procedure manual from Product Team to handle day-to-day application procedure
To check the control effectiveness through regular review and identify process gap through quality check and regular monitor.
To recommend improvements in the processes to ensure constant improvement in effectiveness & productivity
Escalate any risk findings to the LM for taking necessary investigation / remediation on timely basis
Support LM to create a positive working environment to encourage commitment / contribution of team members. Through the provision of career development, training and on-going two-way communication / management support.
To comply with all applicable money laundering prevention procedures and, in particular. Report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed

Key Responsibilities

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard
Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

FCC, Compliance, Legal & FCSO

Skills and Experience

Process Improvement
Process Management
Regulatory Environment - Financial Services
Operational Risk
Fraud Detection and Prevention
RETAIL BANKING SERVICES
Regulatory Framework and Requirements (SIF)

Qualifications

Degree holder or equivalent
Experience in Operation process with good knowledge in end to end process reengineering
Experience in Banking, Risk, Control, Analytics function is an advantage
Strong analytical skills and good judgement and ability to work under pressure
A team-player with good communication and interpersonal skills
Good stakeholder management aby establishing good working relationships with people at all levels and to work well in a team

APPLY ONLINE