Under Armour Asia Limited 香港招聘

Market Manager

Purpose of Role

The Market Manager drives the profitability of the stores within their area of responsibility. This role is responsible for achieving sales targets, operational excellence and managing resources within stores to provide customers with a leading shopping experience. The Market Manager assumes most District Manager responsibilities for a limited span of stores within the area of responsibility.

Your Impact

Sales & Omni

  • Establish and execute a comprehensive, omni-channel strategic plan to achieve planned sales and KPIs

  • Analyze reporting and daily sales trends to make real-time strategic and tactical business decisions to drive results

  • Drive the business through customer service, human resources, inventory control, and store environment

Brand Image & Customer Experience

  • Act as the leader on duty and model the brand’s Athlete service standards and selling behaviors

  • Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions

Retail Operations

  • Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment

  • Review store audit compliance and shrink results are meeting company loss prevention standards

  • Support and evaluate Retail Store Managers in adjustments to payroll and schedule to achieve payroll & sales targets

  • Partner with Store Managers on performance management tools and business strategy

  • Monitor resources and provides recommendations/input on the annual operating budget

  • Provide performance feedback and unit strategy input to Store Leadership for all stores within area of responsibility

Leadership & Team Collaboration/Management

  • Motivate and inspire the team through Under Armour’s Values, Core Competencies, and functional behaviors

  • Communicate expectations for achieving brand, performance, and behavior standards

  • Build relationships with teammates and leadership to implement positive change

  • Conduct Store leadership huddles and empower leaders to hold Team Shift Huddles

  • Manage store census targets to support optimal staffing for performance, partnering with talent team to recruit, hire, develop and retain high performing store team

  • Mentor the store leadership team in the completion of Division of Responsibilities to develop future leaders

  • Provide performance insights to Store Manager through ongoing feedback and formal reviews

  • Develop succession plans creating career paths for teammates to pursue internal opportunities

  • Monitor output of direct reports across stores and completion of daily responsibilities

  • Collaborate with the Store Manager and connect with the District Manager to resolve teammate challenges

  • Support the Store Managers in the annual review process for teammates

  • Engage in compensation decisions with the District Manager

  • Drive teammate engagement by recognizing and rewarding performance and giving feedback and/or action planning on substandard performance

Qualifications:

  • Expert-level knowledge in retail industry

  • Fluency in local language and English

  • Basic knowledge of employment laws including compliance with federal, state, and local requirements

  • Strong communication, presentation, delegation, and follow-up skills as well as customer service focus

  • Robust prioritizing, interpersonal, problem-solving & planning skills

  • Demonstrated ability to analyze business trends and reporting to drive sales

  • Demonstrated ability to work in a fast-paced and deadline-oriented environment

  • Demonstrated proficiency in sales generation, training, and leading of functional teams

Requirements:

  • Minimum of 5-10 years’ experience in a sports/fashion customer & commercial focused retail environment

  • Minimum 2-3 years of retail leadership experience

  • Ability to work a flexible schedule, including holidays, nights, and weekends.

  • Ability to travel between stores

Physical Requirements:

  • Ability to handle or relocate products up to 25 lbs/12kgs

  • Able to stand and move about for extended periods of time with short breaks to handle products

  • Ability to freely access all areas of the store; including the selling floor, stock and register area

Base Compensation:

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks:

Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community

  • Under Armour Merchandise Discounts

  • Maternity and Parental Leave for eligible and FMLA-eligible teammates

  • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

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