HGC Global Communications Limited 環電(香港)招聘

Senior Marketing Executive

Job Responsibilities:

Understand company core value and competitive edge to formulate relevant corporate marketing strategies and promotional plans to increase brand awareness
As the key driver in the design and implementation for unique customer experiences across digital platforms, event as touchpoints, by delivering consistent message as corporate marketing strategy
Support various markets (HK, China, overseas) to develop marketing events and campaign concepts, and lead the overall planning and implementation, working with internal team and/or external vendors
Manage corporate branding guideline and make sure all internal / external marketing material are consistent to brand image
Work with internal team and external agency partners on ATL, BTL, digital marketing assets, ensure projects are executed on time and within budget
Drive the development / enhancement of digital initiative projects
Develop and implement marketing performance evaluation strategies through various means
Lead and coordinate internal departments and various divisions within marketing team to support on events and campaigns execution

Job Requirements:

Bachelor's Degree in Marketing / Digital Marketing / Ecommerce or related discipline
More than 5 years Brand / Digital Marketing experience, preferably in Telecom / ICT industries
Good communication skills and people management skills to work effectively among related parties
Able to work under pressure and commit to deadlines and quality
Strong analytical mindset and good numerical sense
Strong problem-solving skills and able to proactive look for solutions that can bring business results
Be a self-starter, a highly motivated person and able to work in a fast-paced environment.
Excellent spoken Cantonese, Mandarin & English
Proficiency in Microsoft Word, Excel and PowerPoint
Candidates with more experience would be considered as Assistant Marketing Manager

Account Executive - Enterprise (Fresh graduates are welcome)

Responsibilities:

Promote telecommunication service to commercial clients
Build and maintain close relationship with both existing and potential clients
Develop new business opportunities from customers to generate sales

Requirements:

Fresh graduates are welcome
With sales experience in telecom industry will be advantage
Self-motivated, energetic and proactive
Good communication and interpersonal skills
High commission scheme / incentive is provided
Comprehensive “On-the-job training” is provided

Customer Service Executive/ Service Manager (Corporate Clients)

Responsibilities:

Provide post-sales account premium services for major corporate customers
Act as focal contact point of assigned customers for all service issues, including incident & urgent maintenance management
Coordinate with internal functional units and monitor end to end process to ensure that service level agreement is met
Plan and executive regular service reviews with customers and internal stakeholders for service improvement
Understand needs of customers and deliver proactive caring to improve customer satisfaction
Handle minor projects as assigned by supervisor

Requirements:

Higher Diploma in Business Administration or the equivalent / above
With at least 1 - 3 year(s) of experience in customer service industry. Experience in IT solution post-sales activities is an advantage.
Fresh graduate with passion in IT industry is welcomed
Responsible, Customer-oriented, good team player, attentive to details
Good command of written and spoken English & Chinese
Immediately available is highly preferred

TO APPLY：

We offer competitive salary package and career development opportunity. Free company coach is provided. Interested parties, please quote our reference number and apply with full resume, present and expected salary to career@hgc.com.hk

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.