St. Regis Hong Kong 香港瑞吉酒店招聘

Building Service Team Leader

Job Summary:

Provide maintenance, servicing and repairs to all plants, systems, equipment, facilities, M&E services, meeting and event services, ELV systems, electrical, water supply system etc.
Provide maintenance, servicing, repairs and inspection to all fire protection and life saving systems, equipment, plant and systems, vertical transportation systems, audio/visual operations, etc.
Assist in development of disaster response protocols.
Respond and attend to guest repair requests.

Requirements:

Secondary education level or HKDSE holder graduate
Licence A holder is of priority
3-5 years relevant experience in similar capacity
Mature, independent, service-oriented and well-organized
Good communication, interpersonal skills and supervisory skills

TO APPLY

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

Butler Supervisor (Room Controller)

Job Summary:

Managing Guest Services and Front Desk Operations
Maintaining Guest Services and Front Desk Goals
Supporting Projects and Policies Related to Guest Experience and Safety
Ensuring and Providing Exceptional Customer Service
Managing and Conducting Human Resource Activities

Requirements:

Minimum 3 - 5 years front desk or guest relations experience, luxury hotel background is preferred
Experience with Opera system is an advantage
Great teamwork skills and attention to detail
Positive outlook and outgoing personality
Excellent command of spoken Cantonese, English and Mandarin is a must
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Applicants with less experience will be considered as Butler or Senior Butler instead of Butler Supervisor

TO APPLY:

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.hr@stregis.com

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

Butler (Front Desk Agent) - Overnight Shift

Job Summary:

Interact with guests on a daily basis and provide courteous, efficient and anticipating service.
Responsible to provide a personalized and professional service to all guests who stay in main building.
The working schedule will be based on shift hours.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, and support team to reach common goals.
Comply with quality assurance expectations and standards.
Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

Requirements:

Minimum 1-3 years front desk or guest relations experience, luxury hotel background is preferred
Experience with Opera system is an advantage
Great teamwork skills and attention to detail
Positive outlook and outgoing personality
Excellent command of spoken Cantonese, English and Mandarin is preferred.

TO APPLY:

Human Resources Department
28 Harbour Road,
Wanchai, Hong Kong.
Email: srhk.careers@marriott.com

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.