CUHK 香港中文大學醫院招聘

The CUHK Medical Centre Limited (CUHKMC) is a non-profit, private teaching hospital wholly owned by The Chinese University of Hong Kong (CUHK). With a social mission to bridge the service gaps between private and public healthcare in Hong Kong, CUHKMC is dedicated to offering quality healthcare service at affordable and transparent package prices. We provide a full range of medical services. Our healthcare team works in an integrated and holistic manner to promote wellbeing of patients.

To cope with the development of the hospital, we are looking for high caliber talents with passion and creativity to join our professional team. Together we will contribute to pioneering solution in healthcare, maximising the values to our patients, stakeholders and the community; and enabling a sustainable future. If you are looking for long-term career development opportunities and a fair, open and supportive workplace to unleash your full potential, please join us for a meaningful and rewarding career journey!

Administrative Assistant - (NSD-24-0128)  

Application Closing Date：03-Feb-2025

Key Responsibilities

• Provide clerical and administrative support to doctors, e.g. managing office supplies, coordinating meetings / trainings/ activities and making transportation arrangement

• Handle general enquiries from internal and external customers and schedule appointment bookings for doctors

• Liaise with concerned parties for facilitating doctors to perform their medical duties smoothly

• Maintain a high level of customer satisfaction and develop good relationship with internal and external customers

• Shift duties required

• Perform any other duties assigned by supervisor(s) from time to time

Job Requirements

• F.5 or above graduate

• At least 1 year of relevant work experience

• Good communication and customer service skills

• Good command of written and spoken English and Chinese

• Proficient in MS Office applications and Chinese word processing

Compensation and Employment Terms

We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement

Personal Information Collection Statement

Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of 12 months from the application closing date, and will be destroyed thereafter.   

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Senior Customer Service Officer (Admission) - (ADM-25-0004) 

Application Deadline：30 January 2025

Key Responsibilities 

• Handle admission registration and related documents, and verify insurance documents for direct billing

• Assist in overseeing daily operation of Admission Office and offer training to subordinates

• Assist in preparing and maintaining various operation procedures, guidelines, working manuals, statistics and other reports in relation to admission services

• Handle patient’s feedback and complaint, and provide exclusive service for VIP guests

• Shift duty is required

• Perform any other duties (in the capacity as Senior Customer Service Officer) as assigned by supervisor(s) from time to time

Job Requirements

• Holder of a higher diploma in Health Management, Hospitality Management or Customer Service related disciplines

• At least 3 years' relevant working experience preferably in hospital admission of which at least 1 year should be in supervisory positions

• Demonstrates good communication, customer service, interpersonal and problem-solving skills

• Able to multi-task independently

• Excellent command of both spoken and written English and Chinese (including Mandarin)

• Proficient in MS Office applications

Compensation and Employment Terms

We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

Personal Information Collection Statement

Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of 12 months from the application closing date, and will be destroyed thereafter.   

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