Ibis Hong Kong Central & Sheung Wan 香港招聘

Senior Guest Relations Officer (5-day work week)

RESPONSIBILITIES:

  • Responsible for assisting front office operations and maintaining good relationship with the guests

  • Handle check in / out procedures in the reception counters for the guests

  • Perform other duties as assigned by supervisors

REQUIREMENTS:

  • Diploma Holder in Hotel Management or related discipline

  • 1 - 2 years’ relevant experience in hospitality industry

  • Good communication and interpersonal skills

  • Excellent command in both spoken and written English and Chinese (Including Cantonese and Mandarin)

  • Shift duty is required

  • Immediate available is highly preferred

  • Candidates with less experience will be considered as Guest Relations Officer

Senior Reservations Agent (5-day work week)

RESPONSIBILITIES:

  • Provide professional service and respond tactfully to guest's request and inquiries

  • Handle reservations requests according to established procedures

REQUIREMENTS:

  • Diploma Holder in Hotel Management or related discipline

  • Knowledge of hotel reservations practice, standards and procedures

  • Good telephone manner and communication skills

  • Proficiency in MS Office application

  • Excellent command in both spoken and written English and Cantonese

  • Immediate available is highly preferred

  • Working shift: 9am-6:30pm or 9:30am-7pm

  • Candidates with less experience will be considered as Reservations Agent 

Senior Sales Manager/ Sales Manager

RESPONSIBILITIES:

  • Maintain and establish long term relationship with both new and existing clients by courtesy calls, visits, site inspections and events, and expand client portfolio

  • Responsible to achieve overall revenue budget for the hotel

  • Regularly report on analysis of sales, market trends, competitor activities, etc. to stay competitive on pricing and services in the market

  • Ensure the accuracy of all sales related documents

  • Ensure the smooth running operation of the commercial section & travel trade in consultation with Group Director of Sales on all matters

REQUIREMENTS:

  • Degree/ Higher Diploma holder in Business Administration or equivalent

  • Min. 8 years’ relevant experience in hospitality industry 

  • Proficiency in MS Office application 

  • Excellent command in both spoken and written English and Chinese (Including Cantonese and Mandarin)

  • Excellent communication, interpersonal and presentation skills

  • Able to work independently, self-motivated and enthusiastic

  • Candidates with less experience will be considered as Sales Manager

We offer attractive remuneration package including 5-day work week, 9.5 working hours per day, birthday leave, annual leave, marriage leave, typhoon compensation leave, duty meal, discretionary bonus, overnight shift allowance, medical and dental benefits. Interested parties please send full CV with available date, present & expected salary by:

Email: H7606-HR2@accor.com
Fax: 2252 2916

Information provided will be treated in strictly confidential and only be used for recruitment purpose.  For more information of the Company, please visit our web site at https://all.accor.com/7606

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