The Fullerton Ocean Park Hotel Hong Kong 香港富麗敦海洋公園酒店招聘

Service Centre Associate

Responsibilities:

Answering incoming calls/emails and responding to inquiries and complaint professionally
Providing guest the latest service and information of the hotel
Re-direct incoming calls/emails to relative department
Complete call notes/reports and update system note

Requirement:

Minimum 1 year of relevant working experience
Good command of Cantonese, English and Mandarin
Excellent communication skills and phone etiquette
Proficient in PC knowledge
Independent and work as a team player
Capable to work under pressure

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to: Human Resources Department, The Fullerton Ocean Park Hotel Hong Kong, 3 Ocean Drive, Aberdeen, Hong Kong or via email fop.career@fullertonhotels.com.

Please read our Personal Information Collection Statement at to https://www.sino-hotels.com/en/job-opportunities/personal-information-collection-statement before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only."