Novotel Century Hong Kong 香港諾富特世紀酒店招聘

Your role:

Welcome guests with a friendly demeanor and provide efficient check-in and check-out services.
Handle guest inquiries, requests, and complaints promptly and professionally.
Manage reservations and ensure accurate billing and payment processes.
Coordinate with other hotel departments to meet guest needs effectively.

You should Have:

At least 1 year of experience in the field is preferred, with less experience will also be considered
Pleasant personality, customer-oriented with good communication and interpersonal skills
Fluent in English, Cantonese, and Putonghua
Willing to work on shift hours

Candidates with more experience will be considered as Senior Front Desk Officers.

Your role:

Provide warm and personalized assistance to hotel guests, ensuring their needs are met with efficiency and care.
Offer expert guidance on local attractions, dining options, and entertainment venues to enhance guests' stay experiences.
Handle guest requests with attentiveness, such as making reservations, arranging transportation, and securing tickets for events.
Maintain a comprehensive knowledge of the local area, staying updated on current events and activities.

You should Have:

At least 1 year of experience in the field is preferred, with less experience will also be considered
Pleasant personality, customer-oriented with good communication and interpersonal skills
Fluent in English, Cantonese, and Putonghua
Willing to work on shift hours
Fresh graduates are also consider

Staff Benefits: