Mapletree North Asia Property Management Limited 香港招聘

Customer Service Officer, Festival Walk (5-day work)

The Role

• To manage Customer Service Counter & support loyalty program

Job Responsibilities:

• Provide customer services, handle customers’ enquiries & complaints via on-site and other online channels

• Manage the Concierge’s daily operations including but not limited to gift redemptions, campaigns and promotions related to loyalty programme

• Perform other duties assigned by supervisors

Job Requirements:

• HKDSE completion or above

• Good English and Chinese

• Polite and mature

• Fresh graduate are also welcome

• 5-day work week, 9 hours per day, 17 days of Public Holiday, OT allowance at 1.5 time of basic pay

• Candidate with more experience will be considered as Senior Customer Service Officer

Interested applicants, please send your resume with current & expect salary by WhatsApp 9109 4957

Festival Walk
80 Tat Chee Avenue, Kowloon Tong, Kowloon
PMC Licence No.: C-993347

(We regret that only shortlisted candidates will be notified. Mapletree North Asia Property Management Limited shall not be responsible or liable to any recruitment firm or agency in connection with the receipt of any unsolicited information on any prospective candidate.)

Personal data collected is solely for recruitment purpose and will be treated in strict confidence. Personal data of unsuccessful applicants will be destroyed after 3 months.

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