Hyatt Centric Victoria Harbour Hong Kong 香港維港凱悅尚萃酒店招聘

Looking for a vibrant hospitality career? Explore job openings, join unique workshops, get CV advice, take virtual tours, and e-meet the team – all from the comfort of your couch!

正在尋找一個職業舞台讓你能大放異彩？來凱悅尚萃網上招聘會以探索工作機會、參加獨特的工作坊、獲取簡歷建議、線上參觀酒店、以及與未來共事的同事於網上會面，以上所有均可以安坐家中完成！

Concierge Officer/Senior Concierge Officer (5 days work week)

Responsibilities 職責:

  • Provide general information to guests in a good and helpful manner 以友善及熱心幫助的態度向賓客提供資訊

  • Handle and resolve guest’s complaints and establish good relationship with guests in the Hotel 處理和解決賓客的投訴，並與賓客建立良好的關係

  • Maintain proper records of luggage, parcels and letters kept at Concierge for guests 管理在禮賓部的賓客行李、包裹和信件的存放記錄

  • Ensure all luggage are delivered and collected accurately, efficiently and timely 確保所有行李準確、有效率和及時地遞送和領取

  • Supervise and delegate duties to subordinates and prepare their work schedules as required 監督和委派下屬職責，並準備他們的工作值班表

Qualifications 資格:

  • Preferably with 1 year of relevant working experience 1年相關工作經驗

  • Certificate or above in Hospitality Management or relevant discipline 具有酒店管理或相關學科證書

  • Good command of English, Mandarin and Cantonese 良好英語、普通話和粵語能力

  • Excellent customer services and interpersonal skills 優秀的賓客服務和人際交往能力

  • Proactive, detail-minded with pleasant personality 積極主動、注重細節、性格開朗

We will provide comprehensive training programmes and career growth opportunities to the successful candidates. Interested candidates please send your full resume with current and expected salary to Human Resources Department via Whatapp +852 5720 2986 .

Personal data collected will be held in strict confidence and used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their application unsuccessful.

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