i-CABLE 香港招聘

Customer Service Officer / Senior Customer Service Officer

NOC and Core Network Engineering Department

Responsibilities:

  • Shift duties (7x24)

  • Coordinate with fiber management & network & TV operation for case resolution

  • Handle Building Management Office inbound enquires and enterprise customers

  • Carry out data center operational tasks with data backup, performance monitoring & controls

  • Perform Tier 1 technical support for system and network operations like health check

  • Perform system documentation and preparation of reports‍

Requirements:

  • Form 5 or above

  • Minimum 1-2 year relevant working experience

  • Basic knowledge on IT and desktop computer

  • Hard-working, punctuality and positive attitude

  • Able to work on-site, 7x24 shift and overnight shift

  • Fresh graduates are welcomed in junior position

We offer competitive remuneration packages and career development opportunities. Please visit our website www.i-cablecomm.com for company details and other vacancies information.

Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.

We are an equal opportunity employer.


Engineer / Technician / E&M 機電技術員 / 維修技工 / 電工

Job Description

  • To be responsible for supporting and maintaining E&M services within our corporate facilities. These services involve a wide range of systems, including but not limited to air-conditioning systems, power distribution, UPS (Uninterruptible Power Supply), fire services installations, etc.

Requirements

  • Holder of Certificate of Registered Grade A Electrical Worker in Hong Kong

  • 3-5 years of relevant experience in E&M maintainence.

  • Strong knowledge and expertise in air-conditioning systems, power distributions, UPS, fire services installations, and related equipment.

  • Excellent problem-solving and troubleshooting skills

  • Ability to work independently and in a team environment

  • Strong attention to detail and a commitment to delivering high-quality work

We offer competitive remuneration packages and career development opportunities. Please visit our website www.i-cablecomm.com for company details and other vacancies information.

Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.

We are an equal opportunity employer.