Nina Hospitality 如心酒店集團招聘

Host / Hostess (5-day work Week)

Job Overview

Responsible for taking F&B reservation for the guests and table assignment.

Serve food and beverage to guest in a friendly manner according to the established performance standards. 

Responsibilities

  • Behave in a sober and orderly manner and to co-operate with fellow employees and colleagues to provide efficient work within the hotel.

  • Take F&B reservation for the guests, confirm booking and keep the record clear and well-organized.

  • Greet the guests, escort them to the tables assigned.

  • Take care of all flower decoration in dinning room and entrance area.

  • Check cleanliness at the entrance area including door and window.

  • Update the information of reservation status.

  • Involved in the preparation of new menu, flyer arrangement and promotion poster. Update the guest history and preferences.

  • Seek the potential guests for returned business.

  • Responsible for the special events and ticket selling.

  • Ordering of stationery.

  • Familiar with the restaurant information and ensure correct information is provided to the guests.

  • Any other relevant projects and duties as assigned by superior.

  • Handle all reservations for the restaurant assigned.

  • Behavior and personal appearance will always be geared to the objective of being an example to the other team members within the hotel as well as a faultless representative of the hotel. Strive to use a polite language and well-groomed behavior in relation with the hotel guest, colleagues and team member.

  • Besides attending the weekly restaurant team member meeting, she will also attend a monthly information meeting conducted by F&B management. She will be given up-to-date information on activities within the hotel.

  • May be needed at other restaurants during heavy workloads.

  • Responsible for the overall functioning of banquets of events.

  • Achieve sales target through increasing and developing sales.

  • Coordinating with vendors and operation team to meet customer requirements.

  • Responsible for Customer database and relationship management.

  • Any other relevant projects and duties as assigned by superior.

Responsibilities (Con't)

Requirements

  • F.5 or above.

  • 3-5 year’s experience in hotel restaurant operations. 

  • Formal training in hospitality institution.

  • Good command of English and Chinese.

Risk and Safety Officer (5-day work Week)

Job Overview

Periodically patrol the Hotel premises and grounds in order to maintain the stability and reputation by complying with legal requirements.

Responsibilities

  • Ensure patrol records are filed and submitted.

  • Control traffic by directing drivers and passengers.

  • Keep an accurate and faithful record of all irregularities and other matters requiring attention in the Occurrence Book every day.

  • Ensure all visitors and contractors/workers including delivery workers’ HKID/Company ID and/or license plate number are checked and registered for further action if necessary.

  • Make sure the goods delivered away from the Hotel obtain Gate Pass before leaving the premises.

  • Ensure all fire exits, stairwells, corridors and entrances are free from obstacles.

  • Follow procedures for various initiatives, including fire prevention, property patrol including all patrolling routes/access points and traffic control.

  • Ensure that bamboo scaffoldings, loose fittings on external walls are in good conditions during patrol surveillance.

  • Prevent loss and damage by reporting irregularities such as fire, suspicious package/object, graffiti, violators of policy and procedures, restraining trespassers to superiors and/or the Hotel Management, if any.

  • Ensure that all casual workers are registered and checked in and out in a satisfactory manner everyday through CLMS system.

  • Conduct surveillance duty by monitoring the CCTV system at the Security Control Room and report any suspicious activities to the superiors and/or the Hotel Management, if any.

  • Take up the arrangement assigned by the Hotel Management.

  • Perform any other relevant projects and duties as assigned by superiors.

Responsibilities (Con't)

Requirements

  • 1 – 2 years of security experience in hotel and/or commercial and residential property.

  • Form 5 graduate or equivalent preferred.

  • With Security License.

  • Proficiency in spoken English, Putonghua and Cantonese preferred.

  • Good communication and presentation skills.

  • Good interpersonal skills and ability to provide customer service.

  • Mature, be able to work under pressure to meet deadlines.

Accounts Supervisor

Job Overview

Maintaining the accounts in a proper manner, prepare forecasts, financial analysis and reports. Conduct and supervise monthly closing of the books and ensure the smooth and efficient running of the department on a daily basis.

Responsibilities

  • Matches invoice received with delivery notes and/or quotation for food & beverage items.

  • Monitors daily purchase order of food & beverage items.

  • Checks the detail on the invoice corresponds with that on the delivery notes and/or purchase orders.

  • Releases batch which interface from inventory system and make sure all transactions are properly allocated according to the chart of accounts.

  • Prepares food & beverage purchase report including forecast report, group purchasing report and duty meal & entertainment report, etc.

  • Prepares Profit & Loss report for banquet function.

  • Promptly resolves all disputes with Procurement and Vendors for food & beverage item.

  • At month end, balances voucher register and disbursement journal and prepares corresponding journal vouchers for posting to the General Ledger.

  • Balances inventory accounts with Stores Supervisor/Receiving Clerk.

  • Physical counts of inventory item in various location of hotel monthly.

  • Maintains files in good order so as to facilitate subsequent review.

  • Assists the maintenance of a good record of operating equipment, etc.

  • Attends physical count of operating equipment (including linen) and follow up with stock report with concerned department.

  • Verifies disposal items of fixed assets.

  • Oversees casual labor wages:

    • Prepares all casual labor wages & MPF Contribution

    • Follows all unclaimed wages

    • Performs necessary audit work for casual labor (including verify casual labor’s record in system and check-in & out record, etc)

    • Ascertains that all supporting documents are submitted and attached

  • Any other relevant projects and duties as assigned by superior.

Responsibilities (Con't)

Requirements

  • Individual should have Secondary school graduate with LCCI Level III.

  • Experience of bookkeeping & Hotel experience are preferable.

  • Proficiency in MS office application.

  • Aligned with the group's Core Values: Liveliness, Heart2Heart, Oneness, Trust, Excellence and Learning.

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