Under Armour Asia Limited 香港招聘
Market Manager
Purpose of Role
The Market Manager drives the profitability of the stores within their area of responsibility. This role is responsible for achieving sales targets, operational excellence and managing resources within stores to provide customers with a leading shopping experience. The Market Manager assumes most District Manager responsibilities for a limited span of stores within the area of responsibility.
Your Impact
Sales & Omni
Establish and execute a comprehensive, omni-channel strategic plan to achieve planned sales and KPIs
Analyze reporting and daily sales trends to make real-time strategic and tactical business decisions to drive results
Drive the business through customer service, human resources, inventory control, and store environment
Brand Image & Customer Experience
Act as the leader on duty and model the brand’s Athlete service standards and selling behaviors
Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions
Retail Operations
Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
Review store audit compliance and shrink results are meeting company loss prevention standards
Support and evaluate Retail Store Managers in adjustments to payroll and schedule to achieve payroll & sales targets
Partner with Store Managers on performance management tools and business strategy
Monitor resources and provides recommendations/input on the annual operating budget
Provide performance feedback and unit strategy input to Store Leadership for all stores within area of responsibility
Leadership & Team Collaboration/Management
Motivate and inspire the team through Under Armour’s Values, Core Competencies, and functional behaviors
Communicate expectations for achieving brand, performance, and behavior standards
Build relationships with teammates and leadership to implement positive change
Conduct Store leadership huddles and empower leaders to hold Team Shift Huddles
Manage store census targets to support optimal staffing for performance, partnering with talent team to recruit, hire, develop and retain high performing store team
Mentor the store leadership team in the completion of Division of Responsibilities to develop future leaders
Provide performance insights to Store Manager through ongoing feedback and formal reviews
Develop succession plans creating career paths for teammates to pursue internal opportunities
Monitor output of direct reports across stores and completion of daily responsibilities
Collaborate with the Store Manager and connect with the District Manager to resolve teammate challenges
Support the Store Managers in the annual review process for teammates
Engage in compensation decisions with the District Manager
Drive teammate engagement by recognizing and rewarding performance and giving feedback and/or action planning on substandard performance
Qualifications:
Expert-level knowledge in retail industry
Fluency in local language and English
Basic knowledge of employment laws including compliance with federal, state, and local requirements
Strong communication, presentation, delegation, and follow-up skills as well as customer service focus
Robust prioritizing, interpersonal, problem-solving & planning skills
Demonstrated ability to analyze business trends and reporting to drive sales
Demonstrated ability to work in a fast-paced and deadline-oriented environment
Demonstrated proficiency in sales generation, training, and leading of functional teams
Requirements:
Minimum of 5-10 years’ experience in a sports/fashion customer & commercial focused retail environment
Minimum 2-3 years of retail leadership experience
Ability to work a flexible schedule, including holidays, nights, and weekends.
Ability to travel between stores
Physical Requirements:
Ability to handle or relocate products up to 25 lbs/12kgs
Able to stand and move about for extended periods of time with short breaks to handle products
Ability to freely access all areas of the store; including the selling floor, stock and register area
Base Compensation:
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
Benefits & Perks:
Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
Under Armour Merchandise Discounts
Maternity and Parental Leave for eligible and FMLA-eligible teammates
Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being