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The Ritz-Carlton, Hong Kong 香港招聘

Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service—a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests.  A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

The Ritz Carlton, Hong Kong is currently hiring a Concierge Agent.

Reservations Sales Agent

Job Summary:

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail

  • Answer enquiries about property facilities or services and room accommodations

  • Ensure service standards are met and in compliance with hotel's brand values

  • Respond to guest requests and ensure fulfillment of their needs

Job Requirements:

  • Diploma or Degree in Hospitality Management or related disciplines

  • Relevant experience in hotel industry is preferred

  • Passionate and service oriented 

  • Good command of written and spoken Chinese and English

TO APPLY

Human Resources Department
The Ritz-Carlton, Hong Kong
International Commerce Centre
1 Austin Road West

✴️ T (852) 2263 2263

✴️ Whatsapp (852) 6119 1750

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. 

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Visit www.ritzcarlton.com/careers to learn more about our workplace culture and career opportunities. 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. 


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