Richemont Asia Pacific Limited - Piaget 香港招聘
Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.
Regional Operations & Merchandising Manager
General Description
The Regional Operations & Merchandising Manager will be responsible for merchandising, international distribution, end-to-end stock management and reporting preparations within the North East Asia Region. The scope includes Jewellery, Watches, High Watchmaking and High Jewellery as well as Accessories and PLV, and this individual needs to be highly experienced in Retail IT Systems (i.e. SAP) and proficient in using MS Office.
Job Responsibilities
Manage and Relay Merchandising and Supply Chain Strategy:
Oversee Supply Chain management for Watches & Jewellery categories, including logistics processes and flow
Develop Merchandising, Allocation and Distribution stock analyses to meet market needs and brand’s visibility in our points of sale
Convey Merchandising guidelines to the points of sales and operators.
Provide transparent and relevant insights on performance and risk related to supply.
Makes sure that target assortments and launching quantities on novelties are duly respected.
Deploy stocks and optimize available resources among networks for the region
Liaison between markets and HQ on end-to-end process
Business Analytics and Process Development:
Perform gap analyses to bridge opportunities and build merchandising strategy
Maintain direct and close contact with boutiques to understand client needs and expectations, and improve processes including network deposit management
Reporting dashboard development for the Region to monitor closely stock coverage
Collaborate with HQ to pilot and rollout various Supply chain projects (including Smartchain Anaplan, One Retail)
Customer Service Management:
Alert Marketing, Merchandising, and CS on product quality issues
Coordinate and follow up Stock Repairs and Maintenance flow, quotations and system update
Reporting / Meeting preparation:
Monthly sales report / Weekly best sellers report
Support business review and strategic meeting
HQ meeting (upon request)
Administrative tasks:
Integrate/Generate orders from Subsidiaries and Export Markets, and follow up on Backorders
Organize and coordinate goods receipt with Logistics and stock returns to and from Manufacture
Manage Stock Enquiry through platform
System maintenance around product data integrity, prices in Countries system, reflect network distribution evolution
Requirements:
University Bachelor degree holder.
Minimum 8 years relevant working experience in merchandising operations, preferably in the high-end luxury industry
Strong communication skills, excellent command in both spoken and written English (Cantonese and Mandarin a definite plus)
Comfort and confidence in dealing with ambiguity
Strong analytical skills, detail-oriented, good planning and organizing skills with ability to cope with changes
A team player with excellent inter-personnel skills
Mature, self-motivated and a fast learner
Ability to work independently to achieve goals and project milestones
IT savvy (including Word, Power Point, and Excellent Command of Excel and SAP)