Madera Hotel Management Limited 香港招聘
About Madera Hotel Management Limited
The Madera Group owns and operates a collection of outstanding chic hotel, serviced apartment, cafe and yoga centre in Hong Kong. We are all about delivering great customer experience from our hearts. From hardware to software, from big ideas to the fine details, our guests feel and benefit from the Madera differences.
Hotel Madera Hollywood and Hotel Madera Hong Kong currently ranks 18 & 25 respectively among 740 Hong Kong hotels (according to TripAdvisor.com).
Madera Residences has won the converted Top 10 “Traveler’s Choice Award” by TripAdvisor and “The Best Serviced Apartment Award” by REA Group for six consecutive years.
Hotel Madera Hong Kong is also awarded “Sustained Performance for Hong Kong Green Awards - 5 Years+” by Hong Kong Green Council.
(SENIOR) GUEST SERVICE OFFICER (5-DAY WORK WEEK)
We are looking for a talent to:
Responsible for greeting and front desk duties
Provide check-in and check-out services for hotel guests in a professional manner
Assist in handling incoming phone calls and queries for visitors and guests
Working Location: Jordan
Basic requirements:
Diploma or above in Hospitality Management or related disciplines
Relevant working experience in hotel / customer service industry is preferred
Knowledge of Opera System is preferred
Pleasant personality, customer-oriented with good communication and interpersonal skills
Good command in both spoken and written English, Cantonese and Putonghua
Fresh graduates or candidates with passion in hotel industry will also be considered
Benefits:
12-day paid annual leave
Medical insurance
Dental insurance
Discretionary year-end bonus
Meal allowance
Paid birthday leave
Paid caring leave
Paid examination leave
Paid marriage leave & gift
Paid compassionate leave
TO APPLY:
Human Resources Department
Email: cv@maderagroup.com
All information provided by applicants will be treated in strict confidence and be used for recruitment purpose only.