Assistant Manager, Programmes and Services

Key Responsibilities:

Reporting to the Senior Manager, Programmes and Services, the role will include but not be limited to:

• Programme Support: Assist in the coordination and management of programmes within KELY's core focus areas, ensuring they align with the organization's mission and objectives.

• Team Support: Aid in managing the Programmes and Services team, ensuring effective collaboration and high performance. Help supervise, train, and support team members through all phases of project management.

• Implementation and Monitoring: Support the delivery of programmes, ensuring they are executed efficiently and effectively. Assist in monitoring and evaluating programme outcomes to inform decision-making and promote continuous improvement.

• Development of Initiatives: Help design and enhance initiatives targeting key issues, contributing to the development of programmes that promote mental health and address drug and alcohol abuse among youth.

• Financial Oversight: Assist with financial aspects of Programmes and Services, including budgeting and financial reporting.

• Stakeholder Engagement: Help maintain and strengthen relationships with key stakeholders and identify new programme and funding opportunities.

• Community Involvement: Participate in and support organization-wide events and public outreach activities.

• Research: Conduct research to stay informed of current trends and best practices, ensuring our programmes are relevant and impactful.

• Adaptive Duties: Perform ad hoc duties as required, adapting to the evolving needs of the organization and its stakeholders.

Requirements:

• Educational Background: Degree in Social Science, Public Health, Social Work, or related discipline; a master’s degree is highly regarded.

• Professional Experience: Minimum 5 years of experience in a local NGO setting, with experience in managing youth programmes and projects.

• Financial Skills: Competence in financial management, including budgeting and reporting.

• Specialized Knowledge: Good understanding of mental health, drug and alcohol issues, particularly within ethnic minority communities. Familiarity with youth development systems in Hong Kong.

• Leadership and Team Skills: Ability to support and motivate a diverse team, fostering a positive work environment.

• Analytical and Organizational Skills: Strong organizational skills and ability to manage multiple priorities.

• Facilitation Skills: Experience in delivering workshops and training programmes.

• Communication Skills: Excellent communication abilities for effective stakeholder engagement and community interaction.

• Language Proficiency: Proficiency in both spoken and written English and Cantonese/Chinese.

Senior Manager, Programmes and Services

Key Responsibilities:

Reporting to the Executive Director, the role will include but not be limited to:

• Strategic Leadership: Strategize, coordinate, and lead programmes and services within KELY's core focus areas, ensuring alignment with the organization's mission and objectives.

• Team Management: Provide leadership and direction to the Programmes and Services team, ensuring they work towards a common goal and are motivated and high performing.  Manage, supervise, train, and support team members through all phases of project management, including planning, implementation, reporting, monitoring, and evaluation. 

• Programme Delivery: Ensure all programmes and services are delivered efficiently and effectively. Monitor and evaluate programme outcomes, using data to inform decision-making and continuous improvement. 

• Programme Development: Design and develop new initiatives and enhance existing programmes targeting drug and alcohol abuse, and promoting mental health among both Chinese and non-Chinese youth.

• Financial Management: Manage the financials aspects of Programmes and Services, including budgeting, forecasting, and financial reporting.   

• Stakeholder Management: Maintaining and strengthening relationships with key stakeholders, including schools, funders, and partners, and network to identify new programme and funding opportunities.

• Community Engagement: Support and participate in organization-wide events, including workshops, seminars, and public outreach activities.

• Research and Analysis: Conduct research and/or analysis to stay informed of the latest trends and best practices to ensure our programmes and services remain relevant and are innovative and impactful. 

• Adaptive Performance: Perform ad hoc duties as required, adapting to the evolving needs of the organization and its stakeholders. 

Requirements:

• Educational Background: Degree holder in Social Science, Public Health, Social Work, or related discipline; a master’s degree is highly regarded.

• Professional Experience: Minimum 8 years of experience in local NGO setting, with a focus on developing and managing youth programmes. Experience in grant management including writing grant applications. Technical training in project management is highly desirable.

• Financial Skills: Strong financial management skills, including budgeting and financial reporting. 

• Specialized Knowledge: Profound understanding of mental health, drug and alcohol issues, and the dynamics within ethnic minority communities. Familiarity with youth development systems in Hong Kong. Willingness to learn and develop content expertise in these areas. 

• Leadership Skills: Proven ability to lead and motivate a diverse team, with experience in creating a positive and collaborative work environment. 

• Analytical and Organizational Skills: Exceptional organizational and critical analysis skills, adept in managing multiple priorities concurrently.

• Facilitation Skills: Experienced in delivering in-person and virtual workshops and training programmes to the local community services needs

• Communication Skills: Excellent presentation skills and strong communication abilities for effective stakeholder management. Experience in writing opinion pieces and articles to raise awareness of the challenges faced by Hong Kong’s youth.

• Language Proficiency: Proficiency in both spoken and written English and Cantonese/Chinese.

Key Benefits

At KELY Support Group, we believe in taking care of our employees. We adhere to Family-friendly employment practices, aiming to help our team balance their work and family responsibilities. Here's what you can look forward to when you join us:

Supportive Work Environment: A dynamic, collaborative team environment is fostered, supporting each member in fulfilling the mission.

Flexibility: Remote working options and flexible work locations are offered on a weekly basis. This approach encourages a better work-life balance, enabling the team to perform optimally while maintaining personal commitments.

Professional Development: The growth of team members is valued, with opportunities for professional development within the organisation. This equips them with the skills and knowledge needed to excel.

Generous Leave Policies: Beyond the typical 15 days of annual leave, additional provisions include birthday leave and mental health leave, acknowledging the importance of personal time and mental well-being.

Medical Insurance Coverage: Medical insurance coverage is part of the benefits package, demonstrating a commitment to the health of all team members.

Join us at KELY Support Group, where we value you not just as an employee, but as a vital part of our mission to make a positive impact.

Interested candidates are invited to submit their resume, along with a cover letter detailing their qualifications and why they are a good fit for the role, to recruit@kely.org. Please include the job title in the subject line of your email.Join us at KELY Support Group and contribute to a team that makes a real difference in the lives of young people. We look forward to your application.

This is a 2 year renewable contract. Prospective employee should conduct Sexual Conviction Record Check before employment. KELY is an equal opportunity employer. All information provided will only be used for recruitment related purposes(All information provided will be used for recruitment purposes only. Applicants who do not hear from us within 4 weeks may consider their applications unsuccessful)