About the Sports Centre:

Situated in Sai Sha, the forthcoming outdoor multi-sports facility will be the largest privately owned outdoor sports centre in Hong Kong upon completion. The state-of-the-art sports venue will offer a wide range of outdoor sports amenities and training facilities. The Centre aims to become a hub for sports in Hong Kong and the wider Greater Bay Area. We are currently seeking talented individuals to join our team and help us realize this vision. 

Senior Executive - Sports Development

Job Responsibilities:

• Manage all sports programs, events, and operations of the Centre

• Manage and monitor all service providers’ performance

• Develop events and programs to increase revenue stream for the Centre

• Co-organize sports tournaments and events with service providers

• Manage the Sports Development Team to ensure smooth sports program experience

• Manage all sports facilities in the Centre, including but not limited to maintenance and cleaning

• Ensure compliance with the Bye-law and the facility rules & regulations of Centre users

• Responsible for the budget of all sports programs, camps and events

• Assist the Sports Development Manager to prepare management reports

• Be a sport ambassador of the Sports Centre

• Other ad-hoc projects as assigned by supervisors

 Job Requirements:

• Higher Diploma or above in related discipline

• 5 years of solid experience in sports programs, events management, and club operation

• Passionate and knowledgeable about a wide variety of sports

• Energetic, outgoing, and active with strong leadership skills and ability to manage multiple stakeholders

• Excellent time management skills and ability to do multitask

• Good analytical and problem-solving skills

• Good interpersonal and communication skills

• Passionate about service improvement

• Proficient in both spoken and written English and Chinese

• Proficient in MS-Word, Excel, PowerPoint and Chinese Word Processing

• Required to work on shift including holidays

Candidates with less experience will be considered as Sports Development Executive

Executive - Sports Development

Job Responsibilities:

• Manage all sports programs, events, and operations of the Centre

• Manage and monitor all service providers’ performance

• Develop events and programs to increase revenue stream for the Centre

• Co-organize sports tournaments and events with service providers

• Manage the Sports Development Team to ensure smooth sports program experience

• Manage all sports facilities in the Centre, including but not limited to maintenance and cleaning

• Ensure compliance with the Bye-law and the facility rules & regulations of Centre users

• Responsible for the budget of all sports programs, camps and events

• Assist the Sports Development Manager to prepare management reports

• Be a sport ambassador of the Sports Centre

• Other ad-hoc projects as assigned by supervisors

Job Requirements:

• Higher Diploma or above in any discipline

• 1 - 3 years of solid experience in sports programs, events management, and club operation

• Passionate and knowledgeable about a wide variety of sports

• Energetic, outgoing, and active with strong leadership skills and ability to manage multiple stakeholders

• Excellent time management skills and ability to do multitask

• Good analytical and problem-solving skills

• Good interpersonal and communication skills

• Passionate about service improvement

• Proficient in both spoken and written English and Chinese

• Proficient in MS-Word, Excel, PowerPoint and Chinese Word Processing

• Required to work on shift including holidays

Candidates with less experience will be considered as Assistant Sports Development Executive.

Relationship Manager

Job Responsibilities:

• Build and maintain strong relationships with VIP clients to enhance loyalty and satisfaction

• Act as the primary point of contact for VIP clients, addressing their inquiries and needs promptly and professionally

• Organize and conduct site tours for clients, showcasing facilities and services

• Manage bookings and reservations for VIP clients, overseeing the end-to-end process

• Accompany VIP clients on excursion and other sports activities

• Deliver formal presentation in Cantonese, Putonghua, and English

• Collaborate with internal departments to ensure seamless client experience

• Develop personalized service strategies to meet the unique needs of each VIP client

• Monitor client satisfaction and promptly address any issues or concerns

• Provide support and guidance to clients throughout their interactions with the company

• Maintain accurate records of client interactions and transactions

• Identify and forward upselling and cross-selling opportunities to the sales team

• Stay informed about industry trends and competitor activities

Job Requirements:

• Degree holder in business administration, hospitality, CRM or a related field 

• Minimum 6 years proven experience in a client-facing role, preferably in a VIP or high-end customer service environment 

• Excellent communication and interpersonal skills 

• Strong organizational and multitasking abilities 

• Ability to work well under pressure and meet deadlines 

• Proficiency in MS Office and CRM software 

• Knowledge of the hospitality or luxury services industry is a plus

• Excellent proficiency in written and spoken English and Chinese (including Putonghua)

• Passionate about and knowledgeable in a wide variety of sports

• Energetic, outgoing, and active

• Well-developed analytical and problem-solving skills

• Required to work shifts, including holidays

We offer an attractive remuneration package with fringe benefits to the right candidate, such as:

• 5-day work week

• Discretionary bonus

• Complimentary Annual Sports Pass

• Medical insurance

• Meal allowance

• Transportation allowance

Interested parties please send detailed resume with current & expected salaries  to admin@goparksports.hk.

We are an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.