Senior / Front Desk Agent

Job Responsibilities:

• Ensure the check-in/out procedures and service up to standard

• Maintain records pertinent to the guests staying in the hotel

• Responsible for the proper functioning of all phases of Front Desk operation and to perpetuate high standards of quality and areas of important

Requirements:

• Hotel school graduate with Higher Diploma or above is preferable

• 1 years related hotel experience and preferable in Front Office

• Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking

• Candidates with more experience will be considered as Senior Front Desk Agent

Health Club Supervisor 健身及休閒部主管

Job Responsibilities:

• Supervises Health Club Receptionists and Pool Lifeguards to maintain service level and the smooth operation of the club facilities including swimming pool, gym and changing room

• Work closely with other departments and/or service vendors to ensure smooth operation

• Provide training to the Health Club team regarding customer care, work procedures and equipment knowledge

• Responsible for the promotion of Club membership

Requirements:

• At least 3 years relevant experience, preferably in hotel industry

• Holder of Diploma in Sports and Recreation Management or equivalent

• Holder of Pool Lifeguard Award and First Aid Certificate

• Self-motivated, responsible and with good communication skills

• Fluent in English, Cantonese and Mandarin

Interested applicants, please contact Human Resources with expected salary and earliest availability:
E-mail: cyst.hr@courtyard.com
Address : 1 On Ping Street, Shatin, N.T. Hong Kong
Tel: 3940 8897

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