Hong Kong Securities and Investment Institute 香港證券及投資學會招聘
Client Training Manager, Membership and Business Development (CTM/MBD/HKSI/032024)
Job Summary:
We are looking for a Client Training Manager who will be an integral part of a team that provides learning consultancy services to our clients.
Key Roles and Responsibilities:
Understand and identify the clients’ training needs
Design the appropriate training solutions and agree with clients’ the mechanism of measuring the training effectiveness
Identify the appropriate trainers and work closely with them on the design, development and deployment of the training solutions
Prepare the proposals, fee quotations, engagement letters, etc.
Be the clients’ point-of-contact on their CPT / CPD planning and enquiries
Update the clients on the relevant public courses and maintain a good relationship with the clients
Handle other duties or ad hoc tasks assigned by the supervisors
Skills and Abilities Required:
Excellent interpersonal skills and communication skills, embrace feedback and strive for continuous improvement and excellence
A team player with a can-do attitude and self-motivated to deliver results in a face-paced environment
Well-organised, able to work on own initiative and supervise administrative staff
Familiar with local regulatory guidelines, e.g. SFC’s Competency and CPT Guidelines, HKMA’s Enhanced Comptency Framework (ECF), etc.
Good command of both spoken and written English and Chinese. Fluent Putonghua is an advantage
Proficiency in Microsoft Office Word, Excel, Powerpoint and Chinese Word Processing (倉頡/速成)
Qualifications and Work Experience Required:
Bachelor’s degree or above in Human Resources Management, Professional Education or other related disciplines
Minimum 5-8 years of experience in a training and development role, with at least 3 years of managerial experience
Knowledge and experience in financial services industry will be an advantage
Digital Learning Developer, Education and Development (Ref: DLD/EDD/HKSI/022024)
Job Summary:
Involve in the development and deployment of digital learning solutions
Key Roles and Responsibilities:
Reporting to the Digital Learning leader, you will be an integral part of the team that provides instructional design and development on digital learning solutions and advise multi-media tools and platform.
You will be responsible for the following key areas:
Work with and provide support to teams within the Education Development Department to deliver digital learning projects on time, to budget, and quality standards
Apply instructional design theories, practice, and methods to digital learning solutions
Collaborate with subject matter experts (SMEs) and multimedia designer to derive specifications of digital learning projects and advise on the development approach or method and tools
Write effective and engaging storyboards, video scripts, job aids and other materials based on course design
Create content such as videos and interactive quizzes/exercises in line with branding and proofread learning materials to ensure consistency
Manage digital learning projects including liaising with various stakeholders and vendors, and coordinate with internal IT department to resolve any system-related issues
Conduct quality assurance checks and pilot runs of online courses on the Learning Management System (LMS)
Stay appraised of the latest trends in learning design and development, and share instructional design best practices with the team in the spirit of continuous improvement
Skills and Abilities Required:
Strong knowledge of learning science and instructional design models, e.g., adult learning theory, ADDIE model, and Mayer’s Principles of Multimedia Learning, etc.
Strong project management skills and proven experience in managing system development and enhancement and/or eLearning / digital learning development projects
Proven experience in using Articulate 360 (e.g., Articulate Storyline and Rise 360) or similar course authoring tools is highly desired
Proficient in Adobe Creative Suite (e.g., Premiere Pro, Illustrator, Photoshop, and Audition), Vyond, and other related IT applications or system will be an advantage
Have good knowledge of LMS standards e.g., AICC, SCORM, etc. and experience in web application testing, developing test documents and managing user acceptance test will be an advantage
Good command in English and Chinese, both written and verbal. Fluent in Putonghua will be an advantage
Good team player and able to work independently with strong sense of responsibility and loyalty
Ability to work in a dynamic environment and under pressure
Ability to work collaboratively, taking a leading role where required and supporting where appropriate
Qualifications and Work Experience Required:
At least Bachelor’s degree or equivalent in Education, Information Technology in Education, or related disciplines
At least Two (2) years of experience in eLearning / digital learning development.
Candidates with less experience may be considered as a junior position, and fresh graduates are also welcomed
Accountant, Corporate Affairs (Ref: AC/CAD/HKSI/042024)
Key Roles and Responsibilities:
Reporting to the Finance Manager, you will be an integral part of the team and will be responsible for the following key areas:
Support day-to-day accounting & finance matters of the Institute
Assist in month-end closing and prepare supporting, including monthly schedules and accounts analysis
Assist in providing follow-up and documentation of significant financial variances for month-end closing
Responsible for daily AR operation (including revenue recognition, AR settlement, bank reconciliation, etc.)
Prepare the ageing reports and follow up with outstanding debts
Process staff expense claims and petty cash claims
Liaise and work closely with internal departments for operation supports, financial projects and process improvements;
Coordinate with external auditors, tax advisors, banks, and other stakeholders
Other ad hoc assignments as required
Skills and Abilities Required:
Familiar with Hong Kong accounting standards, taxation, banking, legal, and government regulations and practices
Proficient in MS Excel and Word, familiar with MYOB (or similar accounting system) will be an advantage
A good team-player, proactive and well-organized
Good communication skills, both verbal and written, with the ability to effectively communicate and collaborate with both internal and external stakeholders
Able to work under pressure and meet deadlines
Immediate available is preferred
Qualifications and Work Experience Required:
Bachelor's degree in Accounting or Finance
Minimum of 3 years’ working experience in accounting and financial reporting, preferably with Accounts Receivables
Candidate with more relevant experience will be considered as Senior Accountant
Infrastructure and Operations Manager/Senior Manager, Innovation and Technology (Ref: IOM/IT/HKSI/042024)
The incumbent is responsible for the Institute’s technology infrastructure and operation including project management, job scheduling, business continuity plan, change control, problem management and escalation, system administration and operation, network administration, security control and operational database administration. The incumbent will develop and execute policy and procedure as well as identifying technical opportunity to meet business objectives for improvement on customer services, operating efficiencies and quality.
The Infrastructure and Operations Manager/Senior Manager and his/her team participates in analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance for a variety of hardware, software, and network products in the HKSI technology environment. The role is broadly split between providing day-to-day operational support for existing technology services, and project-based work leading to the development and deployment of new technology services.
Key Roles and Responsibilities:
Strategy and Planning
Manage IT policy, process and procedural improvement
Build proactive strategies to manage change and ensure continuity of services
Explore area of improvement for environment, network, cloud infrastructure, disaster recovery etc.
Work with IT application and development team to implement enterprise wide standards, policies, procedures and process, to provide seamless services to company users
Ensure that IT infrastructure and operations stay abreast of emerging products and trends
Project Management
Ensure proper management of IT initiatives
Assess and manage project risk and issue; problem escalation and resolution
Manage project scope, conduct budget planning and cost control; ensure completion of projects while meeting quality, schedule and cost objective using standard processes
Provide leadership and guidance to project members
Operational Management
Manage production services to ensure achievement of services levels and quality metrics
Maintain ownership and accountability of all services related issues until resolution is achieved
Manage problems and problem escalation in accordance with company standard
Ensure administration of personnel, including performance evaluation, career goals, training programs, hiring, dismissals, organizing vacation schedules, team building etc.
Ensure proper communication and escalation of maintenance and production issues
Manage the Infrastructure and Operations Team with the following disciplines:
Client Support Services
1st Level Support and Monitoring
Second/Third Level Support
VIP Support
Event Support
Workstation Support
Mobile Device Support
Office Technology Equipment Support
Infrastructure Services
Second/Third Level Support
Email, Messaging, Collaboration
Database Management
Hosting Management (Servers, Data Center, Public/Private Cloud)
Network and Telecommunications
Infra Architecture and Design
Cyber Security related planning and tasks
Keep abreast of the latest trends in technology, ensure timely exploration and proactive communication to management towards the introduction of relevant emerging technologies
Provide ad-hoc non-office hour support in response to business requirements if necessary
Undertake other duties as may reasonably be required
Qualifications and Work Experience Required:
University degree in computer science or related discipline
Certification in ITIL Foundation
Certification in PMP preferred
At least 15 years of relevant experience in IT infrastructure and operations support, of which 5 years in managerial position (Candidates with less experience will be considered as Manager)
Must be highly organized and disciplined with complete understanding of a 24x7 mission critical production environment and works wells with multiple technical disciplines
Strong understanding of cloud operation, enterprise VM, distributed network, WAN/LAN design, Windows sever and architecture, cyber-security, database server, log management, job scheduling and monitoring solution
Experience in Microsoft Server technology and infrastructure platforms including Windows server operating systems, messaging (O365), database (SQL), web proxy, TCP/IP, DHCP, DNS, Active Directory, and Remote Desktop Services
Knowledgeable in technical analysis, implementation, configuration, and upgrading of network infrastructure consisting of LAN/WAN equipment, Cisco switches, routers and wireless infrastructure.
Experience in supporting Wide Area Network (WAN), Local Area Network (LAN), Wireless Access Point (WAP), Internet Access, Remote Network Access Service (RNAS), backup consoles, secured print technology, IP patching, Windows 10/11, Mac OC, MS-Office suite, Office 365, and iPhone/Android mobile devices configuration.
Experience in creating technical and user level documentation and conduct relevant usage training
Able to issue resolve through a combination of independent study and collaborative efforts with team members and vendors, then communicate with clients in concise business language
Strong communication and interpersonal skills with good command of written and spoken English and Chinese
Attributes Required:
High attention to detail with strong analytical and problem solving skills
Able to think out-of-the-box and solve issues with high learning agility
Able to handle high pressure situation and remain calm when faced with adversity or urgent issues
Able to work with challenges and adapt quickly to ambiguity and changing priorities in fast-changing environment with proactive multi-tasking ability
Able to take ownership of issues through to resolution on all assigned tasks, to meet deadlines for tasks and to manage initiatives or projects independently
Willing to work on shift: normal working hours are any 9 hours between 8:30am to 10:00pm, Monday through Friday with shift arrangement. Also, working on Saturday(s), Sunday(s) or holiday(s) may be also required based on the business demand
For those who are interested, please send your resume with expected salary to the HR Manager via email to hr_recruit@hksi.org.
A competitive remuneration package will be offered to the successful candidate.
(Data collected will be used for recruitment purpose only)